Welcome to the DropsLab subscription page! We offer a variety of subscription plans to cater to your needs. By subscribing, you will gain access to exclusive features and content that will enhance your experience with DropsLab.
Subscription Options
Basic Plan
€720 per user per year
- Access on 1 device at a time
- Work instructions
- CAD integration
- Access to knowledge base
- 1 hour of training included
Advanced Plan
€1190 per user per year
- All features from the Basic Plan
- Access on multiple devices at a time
- Remote tele-mentoring
- Email support & support portal
Premium Plan
€1590 per user per year
- All features from the Advanced Plan
- Work instructions & mentoring
- IoT & tool integration
- CAD, ERP & MES integration
- Support with a 2-hour response time
How to Subscribe
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Log in to your DropsLab account.
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Navigate to the subscription page from the main menu.
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Choose your preferred subscription plan (Basic, Advanced, or Premium).
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Click on the “Subscribe” button.
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Enter your payment details and confirm the subscription.
Managing Your Subscription
Upgrade/Downgrade:
- Go to your account settings.
- Select “Subscription” from the menu.
- Choose the new plan you wish to switch to and confirm the changes.
Cancel Subscription:
- Go to your account settings.
- Select “Subscription” from the menu.
- Click on “Cancel Subscription” and follow the prompts.
Renew Subscription:
- Go to your account settings.
- Select “Subscription” from the menu.
- Click on “Renew Subscription” and follow the prompts.
5. Payment Methods
We accept the following payment methods:
- Credit/Debit cards
- PayPal
- Bank transfers
To add or update your payment information:
- Go to your account settings.
- Select “Payment Methods.”
- Enter the new payment details and save the changes.
6. Troubleshooting and FAQs
Common Issues:
- Issue with payment processing: Ensure your payment details are correct and try again.
- Unable to access premium features: Log out and log back in, or contact support.
FAQs:
- How do I change my subscription plan? Refer to the “Managing Your Subscription” section above.
- What happens if my payment fails? You will receive a notification, and your subscription will be paused until the payment is resolved.
7. Contact Support
If you have any issues or questions about your subscription, please contact our support team:
- Email: support@dropslab.com
- Phone: +123 456 7890
- Live chat: Available on our website